Terms and Conditions
Welcome to New Horizon Travel and Tours LLC! These terms and conditions outline the rules and regulations for the use of our website. By accessing or using our website, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our website.
1. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of New Horizon Travel and Tours LLC and protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or transmit any content from this website without prior written permission from New Horizon Travel and Tours LLC.
2. Website Use
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website.
You must not use our website to transmit or upload any material that is defamatory, offensive, or violates any third-party rights.
3. Limitation of Liability
New Horizon Travel and Tours LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our website.
We do not guarantee the accuracy, completeness, or reliability of any information on our website.
4. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by New Horizon Travel and Tours LLC.
We have no control over the content, privacy policies, or practices of any third-party websites. We are not responsible for the content or availability of any third-party websites.
5. Booking and Payment
To book any of our services, you must provide accurate and complete information as required. Full payment is required at the time of booking unless otherwise specified. Payment details are handled securely via our payment processor.
6. Cancellation Policy
6.1. Our Tour Services
For cancellations of our own tour services (Desert Safari, City Tours), we require at least 24 hours' notice before the scheduled tour date. Cancellations made with less than 24 hours' notice will be subject to a cancellation fee equivalent to 50% of the total booking price.
6.2. Third-Party Tickets
For tickets purchased through our Website for third-party services or events, the cancellation and refund policies are governed by the respective service providers or ticketing companies. Please review the specific cancellation policies of these providers carefully. We are not responsible for any changes or cancellations to third-party services.
7. Modifications
Any requests to modify bookings (e.g., changes to dates or services) must be made at least 24 hours in advance. We will do our best to accommodate modifications, but we cannot guarantee availability.
8. User Conduct
You agree to use our Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the Website. Prohibited conduct includes, but is not limited to:
Engaging in any form of harassment, defamation, or abusive behavior.
Posting or transmitting any content that is illegal, harmful, or otherwise objectionable.
Attempting to gain unauthorized access to our Website or any related systems or networks.
9. Intellectual Property
All content, trademarks, and other intellectual property on our Website are the property of New Horizon Travel and Tours LLC or our licensors. You may not use, reproduce, distribute, or create derivative works from any content on our Website without our express written permission.
10. Disclaimer of Warranties
Our Website is provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the operation or availability of our Website or the accuracy or completeness of any content on our Website. We disclaim all warranties to the fullest extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless New Horizon Travel and Tours LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our Website or your violation of these Terms.
12. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
If you have any questions or concerns about these terms and conditions, please contact our customer support team.
